Manager, Operations

Primary Responsibility : Responsible for supporting the direction, coordination, and evaluation of product movement and customer service.

Carry out management responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems by performing the duties through subordinate supervisors.

What You'll Do : • Ensure budgeted revenues, expenses, and targets are met.

• Monitor, document and improve the procedures and KPI's related to all aspects of product handling and customer service.

• Work with General Manager to develop annual facility budgets.

• Perform regular inspections of work areas to ensure compliance with food safety and occupational safety laws and guidelines are followed.

• Model best safety practices in the industry to ensure a safe and compliant workplace.

• Build positive relationships with customers.

• Carry out management responsibilities in accordance with the organization's policies and applicable laws including interviewing, hiring, and training employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conducting staff meetings; addressing complaints and resolving problems.

• Maintain operational procedures for verification of incoming and outgoing shipments, handling, and disposition of merchandise, and keeping of warehouse inventory.

Meet quality control standards for perishables.

• Coordinates activities of distribution warehouse with activities of sales, record control, and purchasing departments to ensure availability of merchandise.

• Ensure compliance with all company policies, as well as all Federal, State and Local OSHA regulations.

• Prepare operational schedules and coordinate activities.

Establish priorities and sequences for products.

• Develop and/or revise standard operational and working practices.

Observe workers to ensure compliance.

• Ensure compliance with all transportation and safety regulations.

• Report on-the-job injuries and accidents.

Facilitate modified duty assignments.

• Other duties as requested.

What Experience and Education You Need : • 5 years supervisory experience • Associate's Degree (A.A.) preferred What Could Set You Apart : • Cold Storage industry experience • Food industry experience • Proficient in Microsoft Office, including Word and Excel.

• Proficient with Warehouse Management Software Physical Requirements: • Requires the ability to sit for long periods of time, with frequent interruptions • Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending • Requires manual dexterity with normal hand and finger movements for typical office work • Talking, hearing, and seeing are important elements of completing assigned tasks â...