Retail Banking - Bank Manager

Be Proud, Be YOU, Be Independent!

Are you a seasoned banking leader ready to grow your career? If so, we want to meet you!

At Independent Bank, we believe our strength lies in the unique perspectives and experiences of our team.

We foster a culture of professional growth, individuality, and collaboration-one where ideas thrive, integrity guides our actions, and people come first.

Guided by a mission to inspire financial independence and a vision of clarity and confidence in finance, we support both our clients and our team members in achieving their goals.

About the Role:

As an AVP B ank Manager , you will oversee the full operations of our Middleville and Caledonia retail banking offices, with direct responsibility for branch performance, employee development, and customer satisfaction.

You'll play a critical role in driving branch profitability through community engagement, client acquisition, and team leadership.

This role requires a hands-on approach to coaching, problem-solving, and delivering excellent service across all functions.

Why You Should Apply:


* Competitive compensation package.


* Accommodating and flexible paid time off.


* A knowledgeable, goal-driven, and exciting team of colleagues.


* Exposure to different areas of banking and the ability to work with leaders within the industry.


* Community-focused events and volunteer opportunities.

What You Will Do:


* Manage and coach employees, organize and direct activities, maximize branch profitability, provide high level of quality customer service and has overall daily operational responsibility for the performance of the office location.


* Participates in the selection, training and development of assigned staff through positive coaching; completes and conducts performance reviews; acts as the final authority for basic issue resolution at office level.

Works with staff on individual career goals as defined by the Career Path.


* Oversees organization of branch(s) and digital sales, operations and service processes and procedures to maximize customer service, staff productivity and operational efficiencies.


* Ensures staff compliance with regulations, requirements, and procedures; ensures staff follows operational and security policies and procedures.


* Attracts, develops and maintains profitable, multi-product relationships with individuals, small businesses and other organizations within their respective communities.


* Responsible for business development and market growth.

Calling on prospective and existing customers, along with Center of Influences (COI) to develop and expand new and existing business/personal relationships.


* Initiates and/or collects more complex consumer loan applications; interviews loan applicants; forwards loan applications and appropriate supporting documentation for review.

Understands small business requests requiring analysis of basic business financial and business structures.


* Wo...