E-Merchandiser

TITLE: E-Merchandiser

REPORTS TO: Sr.

Digital & CRC Manager

This is a contract-based position for 9 months (duration may vary depending on the start date).

MAJOR RESPONSIBILITIES

1.

E-Store Performance Analysis


* Prepare comprehensive performance reports to assist the team in developing robust e-catalogue strategies.


* Maximize sales opportunities while maintaining a healthy mix of metier across the digital platform.

2.

E-Merchandising Operations


* Lead the sales strategy and performance for assigned metiers.


* Support e-store buying during Podium.


* Monitor and manage product offer KPIs and the balance of the sales mix by metier.


* Assist in developing and refining omnichannel offerings.


* Manage the Shared Stock, including product selection, stock eligibility checks, and processing order/transfer requests.

3.

Product Display & Web Content Development


* Drive sales by ensuring the correct products are published on the website in accordance with commercial and communication priorities.


* Work closely with the E-Visual Merchandisers to define optimal layouts for product grids, ensuring fluid and intuitive navigation for visitors.

4.

Networking & Collaboration


* Maintain close coordination with the Hermès Group Digital Department.


* Build strong partnerships with the local Retail Merchandising Team, Communication Team, and Stores to enhance the brand site's role and support organizational needs.

5.

Others


* Ad-hoc support for Digital Assistant tasks (first few months)

REQUIREMENTS & CAPABILITIES


* Experience: 5-10 years of experience in E-Merchandising is preferred; however, a diverse digital career is also valued.


* Analytical Skills: Proficiency in data analysis, including advanced Excel skills, dashboard management, and e-commerce software.


* Industry Knowledge: Strong interest in and knowledge of the luxury and fashion industries.


* Team Player: A collaborative professional with a humble spirit.


* Communication: Excellent communication and interpersonal skills.


* Quality & Motivation: Highly self-motivated and driven by quality excellence.


* Resilience: Ability to work effectively under pressure and manage multiple priorities.


* Detail-Oriented: Highly organized with exceptional attention to detail.