Analyst, Learning Delivery

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Job Function:
Human Resources

Job Sub Function:
Learning & Instructional Design

Job Category:
Professional

All Job Posting Locations:
Bogotá, Distrito Capital, Colombia

Job Description:

The Global Learning Enablement (GLE) organization, part of Johnson & Johnson Global Services (GS), is recruiting an Analyst to join the Learning Delivery team.

Learning Delivery is a core capability within Global Learning Enablement (GLE) that delivers high-quality learning experiences through the end-to-end execution of learning programs.

The team is responsible for scheduling, enrollment, learner support, virtual and onsite production, and stakeholder engagement to ensure detailed, scalable, and learner-centric delivery.

It applies data and insights to drive continuous improvement, enhance the learner experience, and support the delivery of standardized and personalized onsite and virtual programs across the organization.

The Analyst, Learning Delivery is responsible for the end-to-end execution of learning programs across operations and production.

The role handles program setup, scheduling, enrollment, participant support, learning system updates, and virtual and onsite production activities from pre-session planning through post-session completion.

The Analyst coordinates with facilitators, vendors, internal teams, and program stakeholders; resolves routine delivery issues; escalates risks and exceptions; and completes required activities to support consistent, high-quality learner experiences.

At this level, the role executes defined processes and escalates exceptions to the Senior Analyst, Learning Delivery.

Program ownership sits with the Senior Analyst, and delivery decisions sit with the Senior Supervisor.

Key Responsibilities:

As Analyst, Learning Delivery, your role will be to:


* Support the end-to-end execution of programs across operations and production by managing schedules, program and session setup, enrollment, communications, surveys, rosters, and system updates.


* Own and coordinate the production of virtual and onsite sessions, including venue setup and booking, technology, materials, catering, access, and local supp...