Salesforce & CPQ Analyst (Part-Time)

This posting is for SirsiDynix, Harris company.

It is a part-time fully remote position in the US or Canada.

The Salesforce & CPQ Analyst (Part-Time) is responsible for supporting the administration, optimization, and ongoing enhancement of the Salesforce platform and Salesforce CPQ environment.

This role focuses on maintaining system health, improving sales processes, and ensuring accurate configuration of products, pricing, and quoting capabilities.

The analyst collaborates with Sales, Product, and Operations teams to support pricing strategies, improve system usability, and ensure data integrity—while also helping modernize and document legacy configurations.

Key Responsibilities

1.

Salesforce Administration & Optimization



* Support day-to-day Salesforce administration, including:
+ Objects, fields, reports, dashboards, and permissions (Lightning Experience)


* Review Salesforce seasonal releases and help lead targeted modernization efforts (e.g., Workflow-to-Flow migrations)


* Assist in driving adoption of Salesforce Lightning Experience and new platform capabilities

2.

Salesforce Org Health & Governance



* Support Salesforce org health initiatives, including:
+ Cleanup of unused fields, objects, reports, and dashboards
+ Periodic reviews of access controls and user permissions
+ Monitoring data storage, backups, and sandbox environments


* Help ensure system performance, scalability, and data integrity

3.

Salesforce CPQ Administration



* Provide administrative support for Salesforce CPQ, including:
+ Product catalog and configurations
+ Price books and pricing structures
+ Bundles and configuration rules
+ Pricing rules and automation
+ Quote templates and document generation


* Collaborate with Sales and Product Managers to ensure accurate pricing and packaging

4.

Pricing & CPQ Enhancements



* Assist with:
+ Pricing updates and maintenance
+ CPQ enhancements and feature improvements
+ Testing and validation of pricing changes


* Troubleshoot CPQ-related issues and support resolution efforts

5.

System Enhancements & Migrations



* Support Salesforce system changes and future platform migrations, including:
+ Planning and coordination
+ Testing and validation
+ Data integrity checks
+ Documentation of updates and changes

6.

Documentation & Knowledge Management



* Help preserve and document institutional knowledge related to Salesforce and CPQ configurations, including:
+ Legacy setups and workflows
+ Complex product and pricing structures


* Maintain system documentation for processes, configurations, and best practices

7.

User Support & Training



* Provide guidance, training, and best-practice recommendations to Salesforce and CPQ users


* Support end-users with troubleshoo...