Supply Chain Coordinator II

WHO WE ARE Together we are a world-class diversified manufacturer with a commitment from our team to proudly provide pure precision solutions to our customers, delivering superior quality, value, and service.

Ferrotec (USA) Corporation is a technology company with a worldwide presence in various end products, manufacturing systems, and industries serving primarily the semiconductor industry.

We provide our customers with advanced materials, components, systems, and manufacturing solutions.

Please visit www.ferrotec.com for a list of office locations.

HOW YOU MAKE AN IMPACT The Supply Chain Coordinator supports the efficient flow of materials, products, and information throughout the supply chain.

This position works closely with Purchasing, Planning, Production, Warehouse/Logistics, Customer Service, and Sales to monitor order status, material availability, production schedules, and delivery timelines.

This role is primarily an internal-facing position and will generally not be responsible for direct customer communication.

Instead, the Supply Chain Coordinator will proactively gather, maintain, and communicate accurate supply chain and order-status information to Customer Service Representatives (CSRs) and Sales so they can provide timely updates to customers.

Achievement of objectives must include an overriding commitment to quality that must permeate the areas of responsibility.

Enable and Drive Change in the Organization.

WHAT SUCCESS LOOKS LIKE Participate in cross-functional meetings related to production, planning, inventory, order fulfillment, and delivery performance.

Monitor open sales orders, purchase orders, production schedules, inventory, material availability, and communicate potential shortages or constraints to appropriate teams.

Proactively communicate changes to schedules, availability, recovery plans, or delivery expectations quickly to Customer Service and Sales before they impact customer commitments.

Assist with investigating order discrepancies and coordinating resolutions with the appropriate internal departments.

Support continuous improvement efforts related to supply chain visibility, communication, order management, and fulfillment processes.

Support Customer Service and Sales by researching questions related to product availability, lead times, production status, and expected shipment dates.

Maintain accurate information within ERP, reports, trackers related to open orders, shortages, past-due orders, delivery performance, and supply chain activities.

Can anticipate the next ask and is prepared to answer.

Not a comprehensive list of duties.

Duties may change without notice at managements sole discretion WHAT YOU NEED TO BE SUCCESSFUL High School Diploma or equivalent 6-10 years of experience in supply chain, order management, production planning, purchasing, logistics, customer operations, or a related role preferred.

Oracle necessary, experience with ERP/MRP systems (SAP, etc..).

Microsoft Excel, intermediate ski...