Coordinator I

Essential Duties and Responsibilities Health Information Management (HIM) Support Serve as the third cross trained HIM team member to ensure adequate departmental coverage.Assist in maintaining routine HIM tasks to ensure departmental workflow remains current.Assist with document management, scanning, and record retrieval activities.Support compliance with health information privacy and confidentiality requirements.Provide coverage during staff absences, vacations, scheduled leave, and unexpected staffing gaps.

Patient Services Support Provide operational support within the Patient Services DepartmentAssist with incoming and outgoing calls, scheduling and rescheduling patients, and general service needs.Support workflow management to ensure efficient patient access and customer service.Complete departmental administrative tasks as assigned.

Front Desk Operations Provide operational support within Front ReceptionGreet and assist patients and visitors in a professional and courteous manner.Support patient check-in processes.Maintain accurate patient demographic and insurance information.Assist patients with completion of all documentation, appointment scheduling, and related administrative duties.

Behavioral Health Reception Support Provide reception coverage for Behavioral Health services as needed.Welcome and assist patients accessing behavioral health services.Schedule appointments and manage provider schedules.Maintain confidentiality while supporting behavioral health operations.Coordinate communication between patients, providers, and staff as appropriate.

General Operational Support Float between assigned departments based on organizational and staffing needs, as well as satellite offices as needed.Maintain proficiency in all designated cross-trained functions.Adapt to changing priorities and departmental assignments while maintaining quality service standards.Collaborate effectively with staff across departments to ensure continuity of operations.Participate in ongoing training and competency development to support organizational needs.Perform other related duties as assigned.