Business Analyst III

JOB SUMMARY

The Business Analyst III performs advanced business and system analysis work by planning and coordinating process analysis and determining requirements to meet business needs.

Develops conceptual process design specifications, analyzes, coordinates, and supports information needs.

Supports Trellis Operations and IT in functions associated with analyzing, maintaining, and formulating recommendations for application and software enhancements as they relate to system design, screen formats, data entry functions, and account management for the various applications utilized at Trellis.

Develops various reports and information sources to allow improvements and efficiencies in day-to-day workflows.

Serves as liaison between Trellis Operations, IT, external business partners, and clients to facilitate research, testing, and implementation of new or modified processes and products.

Facilitates communication and training for all affected business areas, as needed.

Creates and maintains process documentation and procedures for business applications and tools.

Maintains reporting and data processing capabilities in compliance with standards established by the Department of Education, third-party federal regulations, customer contract requirements and Trellis policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The position incumbent is expected to perform the following essential duties and responsibilities of the position with reasonable accommodation.



* Partner with business stakeholders and IT to gather requirements, perform functional analysis, evaluate business needs, and recommend technology solutions that improve operational efficiency and effectiveness.


* Analyze the impact of system, process, workflow, regulatory, and business changes; communicate findings and recommendations to management and key stakeholders.


* Research, interpret, and implement regulatory and compliance changes to ensure adherence to applicable laws, regulations, and organizational requirements.


* Administer business applications and web-based solutions, including user access management, security monitoring, system configuration, and performance oversight.


* Define, maintain, and monitor application controls, parameters, templates, correspondence documents, and related configurations to support business operations.


* Lead system testing, quality assurance activities, code migrations, and production implementations, including development of test scripts, validation of results, and approval of migration packages.


* Investigate system, data, and application issues; analyze trends, identify root causes, and develop resolution recommendations.


* Develop, maintain, and analyze operational, compliance, audit, statistical, performance, and ad hoc reports to support business decisions and regulatory requirements.


* Conduct system audits and provide documentation, reporting, and analysis in support of audit, legal, and regulatory r...