Administrative Site Manager

Job Title: Administrative Site Manager Location:207 Jefferson Blvd, Big Lake, MN 55309 Working Model:Onsite Employee Type: 1.0 FTE - Full Time At Sagent Behavioral Health, we believe profound change is possible.

As one of the largest behavioral health organizations in the Midwestwith 2,000+ team members across 80+ locations in five stateswe offer the stability and resources to help you thrive.

Backed by more than 100 years of combined behavioral health experience, Sagent brings together the trusted legacies of Ellie Mental Health, LifeWorks, Nystrom & Associates, Psychiatric Associates, Sandhill Counseling & Consultation, and Vantage Point.

Here, you'll find a supportive, inclusive culture where you can hone your skills, collaborate with a fantastic team, and build a rewarding career focused on what matters most: helping others find hope.

Guided by our HOPE valuesHumility, Optimism, People-Centered, and Ethical Practicewe provide manageable caseloads, flexible schedules, and compensation options that work for youfrom salary to production-based models.

As an Administrative Site Manager at Sagent Behavioral Health, you will work alongside the Clinical Site Director to ensure a smooth, orderly, and efficient operation of all programs available to the clinic.

You will be responsible for managing administrative staff, managing phones, patient check-ins and scheduling, adherence to company policies, procedures, and partnerships, and thorough follow-up with referral sources to systemically facilitate cohesive patient care.

Full Time Benefits: Medical, Dental, Vision401k, Long Term Disability, Short Term Disability and Life InsurancePTO and Paid HolidaysComfortable office environment Responsibilities: Partner with the Administrative Site Manager to provide supervision and direction to administrative staff, identify training needs, provide coaching, address performance concerns promptly, and conduct annual performance reviews.Manage administrative staff schedules, timecards, and time off requests, ensuring coverage during absences.Manage onboarding of new administrative staff through interviews, orientation, and training.Regularly participate in front office responsibilities by checking in patients, answering phones, and covering shifts as needed.Address patient inquiries and concerns with empathy and professionalismDeliver exceptional care in every patient interaction.Provide orientation for onboarding clinical staff and participate in interviews as requested.Partner with Clinic Site Director and Operations leadership team on clinical staff performance.

Requirements: Highschool diploma or equivalent, Bachelors degree preferred.Experience working in health care facilities and an interest in behavioral health preferred.2 years of supervisory experience preferred but not required.It is clearly understood that all names and materials seen in this position are strictly and highly confidential due to state and federal regulations on patient privacy.

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