External Manufacturing Account Manager

At Johnson & Johnson,we believe health is everything.

Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

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We provide an inclusive work environment where each person is considered as an individual.

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Job Function:
Supply Chain Engineering

Job Sub Function:
Process Engineering

Job Category:
Scientific/Technology

All Job Posting Locations:
San Jose, California, United States of America

Job Description:

Johnson &Johnson MedTech is recruiting for an External Manufacturing Account Manager, located in San Jose, CA! Remote options maybe considered on a case by case basis for United States of America based applicants if approved by the company

About MedTech

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness.

Learn more at https://www.jnj.com/medtech

The External Manufacturing Account Manager is the end-to-end value stream owner of the Bronch Instruments and Accessories (I&A) Supply Chain and Manufacturing for the Monarch Bronchoscopy Robotic System.

This role manages key accounts to support the manufacturing operations globally.

The External Manufacturing Account manager is the voice of Supply Chain and Manufacturing for their assigned subsystem(s) and partners with R&D, PMO, Quality, Sourcing and other stakeholders in prioritization and cross-functional tradeoff decisions.

The role serves as the default point of alignment and escalation for I&A Supply Chain matters while enabling direct collaboration among the teams responsible for execution.

Key Responsibilities:


* Own key account management for our Costa Rica external manufacturing partnership.


* Own communication governance with multiple external manufacturers to enhance scale-up, line performance and product reliability.


* Drive change management daily with supplier change notification process utilizing direct report account lead to support changes with supplier quality partners.


* Be the first line of escalation for quality/cost/ business continuity issue resolution with key global accounts.


* Lead SCAPA/CAPA teams for investigations related to technical manufacturing defects using failure analysis tools and methodologies.


* Management of lifecycle management changes with k...