Senior Manager, VELYS Digital Enablement

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Job Function:
Customer Management

Job Sub Function:
External Customer/Product Training

Job Category:
Professional

All Job Posting Locations:
Remote (US), Warsaw, Indiana, United States of America

Job Description:

We are searching for the best talent to join our DePuy Synthes team as a Senior Manager, VELYS Digital Enablement; 2 openings, preferably with one located on East Coast and one on West Coast respectively.

Purpose:

DePuy Synthes is shaping the future of digital surgery.

As the VELYS ecosystem continues to expand, our competitive advantage is our ability to turn every installation into a successful, growing robotic program that delivers lasting value for surgeons, health systems, and patients.

The Senior Manager, VELYS Digital Enablement is a regional account execution and clinical leadership role responsible for translating VELYS strategy into proactive customer success across an assigned region.

This leader directly manages and develops a team of VELYS Clinical Managers (VCMs) while operating primarily across and ahead of the business, connecting customer insights, utilization data, clinical activity, commercial priorities, and emerging technologies to anticipate account needs and growth opportunities before they become field escalations.

The Senior Manager maintains strategic oversight of the VELYS customer lifecycle from pre-launch planning and implementation through adoption, utilization, optimization, and expansion.

Working across Sales, Clinical, Education, Field Service, Marketing, and Commercial Enablement, this leader creates alignment around account priorities, proactively removes barriers to execution, and ensures customers experience one DePuy Synthes throughout the lifecycle of their VELYS investment.

Key Responsibilities:

Lead Through VELYS Clinical Managers



* Lead, coach, and develop a regional team of VELYS Clinical Managers, providing timely performance feedback, career development discussions, and succession planning to build the next generation of VELYS leaders.


* Develop direct reports as player-coaches who maintain active account launch responsibilities while effectively leading, coaching, ...