Senior Manager of Operations

The Senior Manager of Operations is a strategic leader responsible for overseeing transportation operations, compliance, carrier management, pricing strategy, service execution, and operational excellence across Haulistic.

As a member of the leadership team, this role develops and executes strategies that drive profitability, enhance customer experience, strengthen carrier partnerships, ensure regulatory compliance, and support the organizations growth objectives.

This position requires extensive expertise in third-party logistics (3PL), transportation management, carrier procurement, regulatory compliance, and process improvement.

Key Responsibilities: Strategic Leadership & Business Planning Develop and execute operational strategies that support Haulistics short-and long-term business objectives.

Partner with the President and leadership team to identify growth opportunities, operational efficiencies, and service expansions.

Identify process gaps and design scalable solutions to support organizational growth.

Lead operational transformation initiatives that improve productivity, quality, and customer experience.

Drive a culture focused on responsiveness, accountability, and service excellence.

Lead, coach, and develop managers and operational personnel across multiple departments.

Promote cross-functional collaboration and knowledge sharing.

Create accountability through performance management and KPI monitoring.

Develop succession plans and leadership capabilities within the operations team.

Transportation Operations Leadership Provide strategic leadership and oversight for all transportation operations, including Truckload (TL), Less-Than-Truckload (LTL), Domestic, and International services.

Establish and monitor operational objectives, performance standards, and key performance indicators to ensure service excellence, profitability, and sustainable growth.

Partner with Sales and other departments to align transportation strategies with customer needs and market opportunities.

Oversee transportation pricing, capacity planning, carrier network optimization, and operational performance to maximize efficiency and margin.

Provide executive oversight of domestic and international transportation activities, ensuring regulatory compliance, risk mitigation, and service continuity across all modes.Maintain and strengthen strategic partnerships with carriers, transportation providers, agents, station partners, and other business partners to support service execution, expand network capabilities, and strengthen Haulistics market position.

Stay current on transportation, logistics, technology, regulatory, and market trends by monitoring industry developments and attending external conferences, forums, and professional events; apply insights to proactively adjust operational strategies and support business growth.

Serve as the senior escalation point for significant operational challenges, service disruptions, and customer-impacting issues.

Complianc...