Shipping Supervisor

Summary

The Shipping Supervisor develops and coordinates shipping activities through standardized work instructions.

Shipping activities are focused on company targets in order to ensure Customer satisfaction.

A main objective is to improve the customer’s delivery performance.

 

Core Competencies 



* Customer Focus


* Communication skills


* Energy and Stress management  


* Team Work            


* Problem Solving   


* Operating Equipment       


* Ethics and Integrity


* Analytical


* Negotiation


* Troubleshooting

Job Duties



* Perform trusted link process to download releases on CMS


* Make sure releases has not been duplicated


* Follow up on shipping schedules (weekly & daily)


* Transportation access authorization


* Generates shipping paperwork


* ASN validation


* Paperwork records


* Customer´s tickets respond


* Reports open issues at on shift change


* Order materials, supplies, or equipment


* Prepare documentation for contracts, transactions, or regulatory compliance.


* Package objects for shipping


* Deliver items


* Respond to customer problems or complaints

Requirements


* 3-5 years’ experience in a similar role


* Strong communication skills (both verbal and written).


* Proficiency with database applications and administration systems, specifically Microsoft Office.


* Must be a highly motivated, service and team-oriented individual with an attention to detail.


* Strong analytical ability


* Problem solving skills


* Demonstrated good internal customer service skills

Requirements


* 3-5 years’ experience in a similar role


* Strong communication skills (both verbal and written).


* Proficiency with database applications and administration systems, specifically Microsoft Office.


* Must be a highly motivated, service and team-oriented individual with an attention to detail.


* Strong analytical ability


* Problem solving skills


* Demonstrated good internal customer service skills