Commercial Platform Engineer- CRM

At Johnson & Johnson,we believe health is everything.

Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.

We provide an inclusive work environment where each person is considered as an individual.

At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Technology Product & Platform Management

Job Sub Function:
Software Engineering - Connect Healthcare & Commerce

Job Category:
People Leader

All Job Posting Locations:
Raritan, New Jersey, United States of America

Job Description:

The Forward Deployment Product & Platform Engineer serves as the bridge between business outcomes, product strategy, and enterprise technology platforms.

This role partners with business leaders, product managers, architects, and engineering teams to design, build, deploy, and scale platform-based solutions that solve real-world business problems while accelerating product adoption and value realization.

The engineer combines deep technical expertise with strong business acumen to translate customer and stakeholder needs into scalable product capabilities, reusable platform services, and integrated enterprise solutions.

Key Responsibilities


* Partner with business stakeholders to understand strategic objectives, operational challenges, and desired outcomes.


* Translate business requirements into product features, platform capabilities, and solution architectures.


* Design and engineer integrations, APIs, data services, AI-enabled capabilities, and workflow automation solutions.


* Collaborate with Product Management to influence product roadmaps based on deployment experience and customer feedback.


* Drive platform adoption through implementation leadership, onboarding, training, and change enablement.


* Ensure solutions meet enterprise standards for security, reliability, scalability, compliance, and operational excellence.


* Leverage DevSecOps, observability, and automation practices to accelerate delivery and improve service quality.


* Identify opportunities to industrialize and standardize capabilities across products, platforms, and business functions.


* Measure business value, user adoption, operational KPIs, and ROI to continuously improve products and services.

Core Competencies


* Product Engineering and Product Lifecycle Management.


* Platform Engineering and Enterprise Architecture.


* API, Integration, and Data Engineering.
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