Lead Infrastructure Engineer - Retail Branch Change Execution

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence.

Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Lead Infrastructure Engineer at JPMorganChase within the [insert LOB or sub LOB], you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline.

Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.

Job responsibilities


* Ensure reliable & secure patch and software deployment to ~70,000 devices in our Retail Branches minimal interruption of service to our customers.


* Drive workstreams or projects consisting of one or more infrastructure engineering technologies, with a primary focus on enterprise software deployment.


* Architect and implement changes across platforms to resolve issues and modernize technology processes.


* Design, develop, and troubleshoot creative solutions for complex technical problems.


* Lead automation initiatives using scripting/programming (Python, PowerShell, .NET) and utilizing GitHub/CoPilot AI/Agentic AI to fully automate software delivery and operational solutions.


* Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.


* Consider upstream/downstream data, systems, and technical implications; advise on mitigation actions.


* Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.


* Ensure automated software and security delivery/updates for enterprise platforms.


* Collaborate with cross-functional teams to ensure seamless integration and performance excellence.


* Mentor junior engineers and contribute to knowledge sharing within the team.

Required qualifications, capabilities, and skills



* 5+ years of experience in infrastructure engineering, software deployment, or related fields.


* Deep knowledge of three or more areas of infrastructure engineering such as: deployment practices, automation + hardware, networking, databases, integration, scaling, resilience, or performance assessments.


* Experienced knowledge of infrastructure technology and scripting/programming languages (e.g.

Python, PowerShell, .NET, etc.)


* Proven experience leveraging AI and agentic AI to automate and develop enterprise software delivery solutions.


* Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.


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