Assistant Director of Retail

Department: Retail OperationsReports To: Director of Retail OperationsLocation: Multi-Store / Field-BasedStores Supported: 4 Retail Dispensary LocationsEmployment Type: Full-Time Position Summary The Assistant to the Director of Retail supports the Director of Retail Operations in overseeing the day-to-day performance, consistency, compliance, and continued development of four cannabis retail locations.

This position serves as an operational link between the Director of Retail, General Managers, and store-level teams.

The role is responsible for helping ensure company initiatives are executed consistently, operational expectations are being met, issues are identified and addressed quickly, and each location has the support necessary to achieve its sales, staffing, compliance, and customer service goals.

The ideal candidate is highly organized, comfortable working across multiple locations, able to identify operational issues independently, and capable of balancing administrative responsibilities with hands-on retail support.

Key Responsibilities Multi-Store Operations Support Assist the Director of Retail with oversight of four dispensary locations.

Conduct regular store visits to evaluate overall operations, organization, customer experience, staffing, and execution of company standards.

Follow up with General Managers regarding operational priorities, outstanding tasks, deadlines, and corrective actions.

Help identify inconsistencies between locations and work with management to establish standardized practices.

Assist with store openings, operational changes, special projects, and company-wide retail initiatives.

Provide additional on-site leadership support when a location is experiencing staffing, management, or operational challenges.

Serve as an additional point of contact for General Managers when the Director is unavailable.

General Manager Support & Accountability Maintain regular communication with General Managers regarding store performance and operational needs.

Assist with weekly and monthly GM reporting.

Track action items from management meetings and ensure appropriate follow-through.

Help General Managers identify staffing, training, performance, and scheduling needs.

Support the Director in holding store leadership accountable to company expectations.

Help prepare agendas, reports, and supporting materials for GM meetings.

Identify recurring store-level issues and escalate significant concerns to the Director.

Sales & Performance Review daily, weekly, and monthly store sales performance.

Assist in tracking KPIs such as net sales, transactions, average basket/cart, discounts, product performance, and customer traffic.

Identify trends and opportunities within individual stores.

Assist the Director and General Managers in developing action plans for underperforming locations or metrics.

Monitor execution of promotions, pricing initiatives, loyalty programs, and company sales strategies.

Work with store leadership to identify op...