Aspire Platform Manager

Aspire Platform Manager Company: Sperber Landscape Companies FLSA Status: Exempt Position Summary Sperber Landscape Companies is seeking an Aspire Platform Manager to provide strategic leadership, operational expertise, and enterprise governance for the Aspire business management platform.

This is not primarily a system administration role.

The Manager is responsible for how Aspire is configured, standardized, adopted, and leveraged across Sperber to achieve business objectives.

This individual must understand not only how Aspire works, but how configuration and process decisions influence profitability, customer retention, ancillary sales penetration, operational efficiency, estimating, job costing, accounting, reporting, and other business outcomes.

The Manager will establish enterprise Aspire standards, lead platform optimization initiatives, partner closely with Operations and Finance, manage the Aspire Platform Administrator, oversee Sperbers strategic relationship with Aspire, and be our lead to the Aspire Ambassador Program.

Key Responsibilities Platform Strategy, Optimization & Governance Develop and maintain the enterprise Aspire strategy and roadmap aligned with Sperbers operational and financial objectives.

Translate goals such as ancillary revenue penetration, customer retention, margin improvement, productivity, and profitable growth into Aspire processes, configuration, reporting, and adoption strategies.

Establish enterprise standards for Aspire usage while balancing legitimate operational differences across Sperber businesses.

Evaluate configuration and process alternatives based on their operational, financial, reporting, integration, and user impacts.

Identify underutilized Aspire capabilities and opportunities to improve business performance.

Establish governance for configuration changes, permissions, workflows, master data, reporting, integrations, and new functionality.

Drive consistency and reduce unnecessary configuration variation across the organization.

Aspire Platform Expertise Serve as Sperbers senior subject-matter expert for Aspire configuration, capabilities, limitations, dependencies, and best practices.

Maintain deep working knowledge across Aspires major functional areas, including CRM, estimating, contracts, scheduling, work tickets, crew/mobile functionality, purchasing, inventory, equipment, job costing, invoicing/AR, accounting processes, reporting/analytics, project management, integrations/APIs, and security/permissions.

Serve as the senior escalation point for complex configuration and business-process issues.

Evaluate Aspire releases, functionality, configuration options, and emerging capabilities and determine their relevance to Sperber.

Assess how proposed platform changes may affect business processes and downstream systems before implementation.

Operations, Finance & Business Performance Serve as the bridge between Aspire, Operations, Finance, Accounting, Sales, IT, HR and executive leadership.

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