Inside Sales

Job ID: 528774

The Shelly Company, a CRH company, is a vertically integrated supplier of aggregates, asphalt, ready mix concrete and paving services throughout the state of Ohio.

Our commitment to quality drives us to use the most modern, efficient and environmentally friendly technology in our industry.

The Shelly Company is known throughout the industry for innovation, quality and for our commitment to safety.

Position Overview

Prospect submarkets within the division to identify opportunities and increase sales.

Assist sales team in support of overall customer experience.

Act as key resource in resolving issues between billing, sales and customers by monitoring, identifying concerns and escalating issues as they relate to quality, availability, delivery, etc.

Oversee material quotes process and ensure proper administration of Salesforce.com and other communication/sales tools as required.

Key Responsibilities (Essential Duties and Functions)

The duties and responsibilities include but are not limited to the following:



* Prospect from existing customer base.


* Maintain and develop relationships with existing small and mid-level customer base.


* Manage and sell to low volume accounts.


* Follow up on new accounts with company information and salesperson assignment/transition.


* Cultivate relationships to transition to outside representatives as volumes increase and support outside sales team by maintaining communication with hard-to-reach customers.


* Research and read specifications and plans to determine products needed.


* Estimate projects and establish product pricing using established guidelines.


* Prepare material quotes and assist in bidding process.


* Perform general customer service and administrative tasks required for the role and in support of outside sales and logistics teams as necessary.


* Additional duties as directed by Supervisor.

Other Requirements:



* Effective oral and written communication skills.


* Professional and courteous attitude with the ability to work in a team setting and assist co-workers or supervisors with other duties as required.


* Actively contribute towards the development of a world class customer service team.


* Ability to be a self-starter, operating under general guidelines.


* Ability to provide and understand detailed information regarding specifications of products.


* Ability to complete tasks on time and under pressure.


* Proficient with Windows, Excel, Word, and PowerPoint


* Follow strict adherence to safety requirements and procedures as outlined in the Manual of Safety Practices and Procedures and all other Shelly Company policies and procedures as outlined in the Company Book of Policies.


* Regular and timely attendance is an expectation of performance for this role.

Employees will be held accountable for adhering to their workplace schedule.

Qualifications

To perform this job successfully, an...