Site Reliability Engineer III

There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems

As a Software Engineer III (Associate) at JPMorganChase within Employee Platform - Collaboration and Communication, you will be a seasoned member of an agile team designing and delivering trusted, market-leading technology products in a secure, stable, and scalable way.

You will deliver critical technology solutions across multiple technical areas and business functions in support of firm objectives.
Job responsibilities


* Deliver end-to-end software solutions (design, development, troubleshooting) with strong problem decomposition and innovative thinking beyond routine approaches.


* Build and maintain secure, high-quality production code, including synchronous integrations and algorithm maintenance.


* Produce architecture/design artifacts for complex applications and ensure implementation adheres to design constraints.


* Analyze large, diverse datasets to create insights, visualizations, and reporting that drive continuous improvement.


* Proactively identify hidden issues/patterns and use them to improve coding hygiene, reliability, and system architecture.


* Champion site reliability culture: define, educate, and operationalize SLOs/SLIs/error budgets with product, engineering, and stakeholders; monitor and review regularly.


* Drive delivery excellence through self-learning, issue/blocker resolution, and robust change & release management practices.


* Apply knowledge of tools within the SDLC toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.


* Lead cross-team operational responsibilities including hosting platform/infrastructure planning, data center migrations, partner engagements, audits/application hygiene, and contribute to engineering communities, knowledge sharing, and an inclusive, resilient team culture.


* Uses enterprise-authorized AI capabilities within the work environment to accelerate incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.


* Applies enterprise-authorized AI capabilities within the work environment to identify patterns in operational signals that indicate reliability risk or recurring toil, prioritizing reuse-first improvements tied to SLO outcomes.

Required qualifications, capabilities, and skills


* Formal training or certification on software engineering concepts and 3+ years applied experience.


* Hands-on experience across system design, application development, testing, and production/operational stability.


* Strong coding skills in Linux, Bash, and Python


* Proven ability to develop, debug, and maintain enterprise-scale code, inclu...