Vice President, Product Management, Digital Experience Standards & Platform

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Digital Channels, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

This role leads the product strategy and operating standards for how pages, surfaces, and content are built across the Chase mobile app and website.

You will manage a team of Product Managers to establish standards for analytic event instrumentation, metadata and taxonomy labels, and engineering architecture.

Working across product, engineering, design, data, you will build capabilities to enforce these standards to improve consistency, measurement, scalability, and reuse across digital experiences.

Job responsibilities



* Develops a product strategy and product vision that delivers value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Builds thelong termstrategy to scale the product area


* Influences cross-functional team to deliver against roadmapand vision


* Manages and develops two Product Managers, setting clear priorities, coaching performance, and building product management capability


* Defines and governs reusable build standards for analytics and event instrumentation, metadata and taxonomy, and engineering architecture across all Chase app and website pages, surfaces, and content

Required qualifications, capabilities, and skills



* 5+ years of experience or equivalent expertise in product management or a relevant domain area


* Advanced knowledge of the product development life cycle, design, and data analytics


* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management


* Demonstrated ability to set product vision, translate enterprise standards into clear requirements and roadmaps, and defin...