Practice Revenue & Marketing Manager

Position Summary We are seeking an energetic, compassionate, and results-driven Patient Growth & Treatment Coordinator to support a dental practice specializing in comprehensive and full-mouth reconstruction.

This position combines relationship-based marketing, consultative sales, and treatment coordination.

The ideal candidate will confidently guide patients from their initial inquiry through consultation, financial arrangements, treatment acceptance, scheduling, and follow-up.

This individual will also develop referral relationships and community marketing initiatives that generate qualified patient leads.

Because many patients considering full-mouth reconstruction have complex clinical, emotional, and financial concerns, this role requires exceptional communication, empathy, professionalism, organization, and follow-through.

The coordinator must be able to explain the value of comprehensive care without applying inappropriate pressure or making clinical promises.

Primary ResponsibilitiesTreatment Coordination and Patient Conversion Serve as the primary patient contact throughout the consultation and treatment-acceptance process.Build trust with patients considering extensive restorative, implant, cosmetic, and full-mouth reconstruction treatment.Conduct patient consultations and present treatment recommendations as prescribed by the dentist.Clearly explain treatment phases, expected timelines, fees, scheduling requirements, and available financial options.Help patients overcome nonclinical barriers related to fear, time, scheduling, and affordability.Coordinate financing applications, payment arrangements, and required deposits in accordance with practice policies.Maintain consistent follow-up with patients who have not yet scheduled or accepted treatment.Track outstanding treatment plans and maintain an organized follow-up pipeline.Coordinate appointments between the patient, clinical team, dental laboratory, specialists, and external providers when applicable.Ensure patients receive timely communication before, during, and after each phase of treatment.Maintain accurate documentation of patient conversations, financial arrangements, and next steps in the practice-management system.Protect patient confidentiality and comply with HIPAA and all applicable practice policies.

Marketing and Lead Generation Develop and execute local marketing strategies focused on attracting qualified comprehensive-care and full-mouth reconstruction patients.Build relationships with referring dentists, physicians, specialists, community organizations, businesses, and other potential referral partners.Coordinate educational events, patient seminars, community outreach, open houses, and referral-development activities.Collaborate with external marketing partners to support digital campaigns, social media, website content, testimonials, and patient education.Obtain appropriate written authorizations before using patient photographs, videos, testimonials, or treatme...