Sr. IT Systems Engineer

At Willamette View, you'll contribute to the ethos of "Inspiring the Art of Living Well" for our active resident community, playing a key role in helping individuals lead rich and fulfilling lives.

If you appreciate the importance of personal relationships and making a meaningful impact on the lives of others, then our unique, lively, and progressive senior community is the ideal place for you.

Who are we looking for? The Senior IT Systems Engineer is the senior technical partner to the Director of IT, responsible for modernizing Willamette View's core technology environment.

This role spans corporate infrastructure, identity, AV, and the specialized systems unique to senior living.

This role will own core systems and support owners of other systems.

The ideal candidate is a highly curious, hands-on generalist who loves learning new systems, and is equally comfortable configuring Azure resources with PowerShell, scripting an automation, or patiently walking a non-technical staff member or resident through a problem.

Essential Functions Infrastructure Modernization & Azure Migration Lead planning and execution of the migration from on-premises Hyper-V to Azure, including workload assessment, migration sequencing, cost management, and post-migration operations.

Operate and right-size the resulting Azure environment; maintain Windows Server systems throughout the transition.

Own backup/DR strategy across the hybrid environment (Veeam and/or Azure-native tools).

Core Infrastructure, Identity & Network Administer hybrid Active Directory/Entra ID, M365 tenant, and Intune/endpoint management.

Administer network infrastructure (Meraki or equivalent): switching, wireless, VLANs, firewall policy.

AV & Specialty Systems Support Serve as the escalation point for AV support across conference rooms and the two auditoriums, including audio, cameras/microphones, displays, and streaming, for resident-run events, corporate events, and all-staff meetings.

Serve as a secondary point of contact for specialty operational systems outside core IT ownership, including clinical/healthcare systems (PointClickCare), security and access control, restaurant/POS, and facilities/building automation, coordinating with vendors and department owners on connectivity, integration touchpoints, and troubleshooting.

Provide similar support and coordination touchpoints for corporate business systems (Salesforce, Dynamics GP, UKG Ready) as needed.

Maintain documentation and vendor relationships across these systems; recommend refresh or improvement priorities.

Escalation, Support & Mentoring Serve as the senior escalation point for the IT Services team on complex issues.

Informally mentor IT Services staff, building their skills and reducing repeat escalations.

Support staff and residents, including those who are not tech-savvy, with patience and clear, jargon-free communication.

Documentation & Project Delivery Create and maintain architecture diagrams, runbooks, and system documenta...