R&D Coordinator

Core Accountability

Own the outcome, not only the activity. The R&D Coordinator is responsible for the coordinated performance of both teams and for the quality, predictability, and continuous improvement of their delivery system.

1.

Lead two multidisciplinary teams end to end



* Direct and coordinate two R&D teams comprising developers, DBA, Scrum Master, and quality assurance professionals.


* Create one shared plan and clear accountability across analysis, development, testing, release readiness, and follow-up.


* Ensure work does not stall between functions and that ownership remains clear until the expected outcome is achieved.


*  Balance delivery commitments, product health, technical needs, client impact, and team capacity.

2.

Plan and deliver predictably



* Translate approved priorities into executable delivery plans with clear scope, sequencing, dependencies, risks, and ownership.


* Maintain realistic capacity plans for both teams and make trade-offs visible before commitments are made.


* Monitor progress, identify variance early, and lead corrective action when quality, scope, schedule, or capacity is at risk.

3.

Own quality throughout the lifecycle



* Make quality a shared responsibility from requirements and design through development, validation, release, and production follow-up.


* Ensure appropriate test planning, defect triage, root-cause analysis, regression coverage, and release-readiness decisions.


* Promote documentation of defects, expected behaviour, technical decisions, and reusable test scenarios.


*  Use recurring defects and production issues to drive systemic improvements in engineering and quality practices.

4.

Lead people and build capability



* Set clear expectations and measurable objectives for team members and reinforce individual and collective accountability.


* Coach employees through regular feedback, development plans, and direct support when performance or role clarity needs improvement.


* Build collaboration across disciplines while maintaining high standards for ownership, quality, and execution.

5.

Improve Abilis R&D operations



* Help standardize practical R&D processes, working agreements, documentation, and delivery controls across both teams.


* Define and monitor a concise set of indicators covering predictability, capacity, quality, flow, and product outcomes.


* Identify repeated delays, bottlenecks, rework, and manual handoffs, then lead corrective improvements.


* Support the adoption of AI-assisted tools where they create measurable value.

7.

Collaborate across the business



* Work closely with Product Management and the directors to confirm priorities, scope, acceptance expectations, and roadmap alignment before execution.


* Coordinate with Operations, Support, Professional Services, DevOps, and other stakeholders on incidents, dependencies, release readiness, and client impact.


* Comm...