Market Manager (MM) - Multi-Unit Manager

Own the business.

Lead the team.

Deliver results.

Serve as the General Manager of your home property while leading and supporting two additional hotels.

This multi-unit role is responsible for driving financial performance, developing high-performing teams, and ensuring exceptional guest experiences across the market.

Pay: $65,000 - $75,000 salary per year (based on experience) + commission eligibility Benefits: Benefits, PTO, and 401(k) available J&P Hospitality Management, LLC Job Description Job Title: Market Manager Reports to: Area Manager or Regional Vice President FLSA Status: Exempt Location: Multi-Property Direct Reports: Varies (GM of assigned property; provides guidance to 2-3 additional hotels) Department: Property Operations JOB SUMMARY: The Market Manager serves as the General Manager of their home property while providing operational support and leadership to 23 additional hotels within their geographic area.

This developmental role is designed to prepare high-performing General Managers for a future Area Manager position.

The Market Manager helps ensure consistent operational performance, guest satisfaction, and compliance across assigned hotels while continuing to drive success at their own location.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee daily operations of their assigned property, including staffing, guest experience, cleanliness, maintenance, and financial performance.

Manage the hotel according to business plans and budgets, with a strong focus on room sales, labor control, and guest satisfaction.

Ensure compliance with local, state, and federal employment laws and safety regulations.

Recruit, hire, onboard, and train team members, holding them accountable through coaching, feedback, and performance reviews.

Conduct daily inspections to ensure brand standards are met and respond quickly to guest feedback or operational issues.

Maintain relationships with local businesses and monitor local competition to improve hotel performance.

Serve as a coach and operational resource to 23 nearby General Managers or properties.

Conduct site visits to provide feedback on operations, cleanliness, compliance, and guest satisfaction.

Partner with supported GMs to monitor financials, labor, and team development goals.

Assist supported hotels with hiring, onboarding, training, and resolving operational or employee relations issues as needed.

Share best practices, mentor newer leaders, and help foster a culture of accountability and hospitality.

Collaborate with the Area Manager or Regional Vice President to support company initiatives at assigned properties.

Respond to urgent matters or assist with incident management at supported locations when needed.

Perform other job duties as assigned.

QUALIFICATIONS: 25 years of General Manager experience in hospitality, restaurants, retail, or service industries.

Proven success in managing a single-unit business and improving operational performance.

Demonstrated leadership, coaching, and ment...