A/V Training and Commissioning Specialist

This is a remote role, but applicants must be located within one hours drive of a major airport.

PositionOverview DigitalScoreboardsLLCis seekingaTraining and CommissioningSpecialistto deliver exceptional on-site experiences for clients receiving newscoreboardand AV systems.

This role involves traveling nationwide to install, configure, and train users, ensuring systems are fullyoperationaland customers feel confident using them.

Acting as both a technical resource and brand ambassador, you will provide hands-on instruction, troubleshoot issues during commissioning, and contribute to continuous improvement of training processes.

KeyResponsibilities On-Site Installation & Commissioning Install and configure scoreboard and AV systems at client locations.

Ensure all systems are fully operational before handoff to the client.

Provide troubleshooting support during commissioning to resolve issues quickly.

Client Training & Support Deliver hands-on training sessions to build user confidence and competence.

Act as a brand ambassador, maintainingprofessionalism and reinforcing a positive customer experience.

Document site visits, training outcomes, and any issues encountered.

Collaboration & Continuous Improvement Participate in the design and build of control systems as needed.

Provide feedback to improve training materials and processes.

Work closely with internal teams to ensure smooth coordination and timelydeployments.

Results Required Complete typical on-site commissioning and training within 2 business days.

Achieve 90%+ positive feedback from client surveys post-training.

Maintain accuratedocumentation for all site visits and training sessions.

Qualifications 2+ years of experience in AV installation, technical training, or commissioning.

Strong technical aptitude withAV systems, LED products, and control systems.

Excellent communication and presentation skills for client-facing interactions.

Ability to troubleshoot and resolve technical issues on-site.

Highly organized with strong documentation skills.

Willingness to travel nationwide approximately 75% of the time.

Ability to lift and handle AV equipment as required.

Skills and Competencies: Proficiencyin AV systems, LED displays, and control system configuration Strong problem-solving skills to diagnose and resolve technical issues on-site Ability to deliver clear, engaging, and hands-on training sessions for diverse audiences Maintain accuratedocumentation and manage multiple site visits efficiently Professional demeanor with clients; ability to collaborate effectively with internal teams and vendors Comfortable working in varied environments and adjusting to changing schedules or client needs Ability to manage logisticsandmaintainproductivity while traveling extensively Physical Demands: Frequent standing, walking, bending, and reaching during installations and training.

Ability to lift, carry, and position AV equipment and materials weighing up to 50 pounds.

Comfortable working in diverse...