Manager, Distribution Center Analytics & Insights

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Job Function:
Data Analytics & Computational Sciences

Job Sub Function:
Business Intelligence

Job Category:
People Leader

All Job Posting Locations:
Jacksonville, Florida, United States of America

Job Description:

The Manager, Distribution Center Analytics & Insights is a Jacksonville-based, onsite role that will lead the team responsible for data, reporting, advanced analytics, and decision support for the Jacksonville Vision Care site, the highest-volume distribution center in the Johnson & Johnson network.

The role also provides analytics leadership and support for the Surgical Vision business across North America, with occasional support for global analytics priorities.

This leader will translate complex operational, financial, product, and customer data into clear insights that improve service, cost, productivity, inventory performance, and business decisions.

The role requires a strong understanding of end-to-end distribution center operations, new product launches, product and cost-to-serve modeling, and an omnichannel customer service environment serving direct-to-patient, retail, distributor, ecommerce, and other customer channels.

In addition to leading day-to-day analytics, the manager will play a critical role in a major operational transformation that includes opening an approximately one-million-square-foot, state-of-the-art distribution center in late 2027 and implementing a new Warehouse Management System (WMS).

The successful candidate will combine analytics leadership, operational credibility, and disciplined change management to help design the future-state analytics ecosystem, prepare users for new tools and processes, support go-live readiness, and stabilize performance after deployment.

Key Responsibilities

Analytics Strategy, Governance & Decision Support


* Set the analytics strategy and delivery roadmap for the Jacksonville Vision Care site and North America Surgical Vision business, while supporting selected global analytics priorities as needed; align priorities with Operations, Customer Service, Transportation, Finance, Commercial, New Product Introduction, Quality, Engineering, and Technology partners...