Senior Director, Customer Engagement-Hematology

At Johnson & Johnson,we believe health is everything.

Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.

We provide an inclusive work environment where each person is considered as an individual.

At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Pharmaceutical Sales

Job Sub Function:
Key Account Management - Pharm (No Commission)

Job Category:
People Leader

All Job Posting Locations:
Horsham, Pennsylvania, United States of America

Job Description:

Johnson & Johnson Innovative Medicine is recruiting for a Senior Director, Customer Engagement-Hematology to be located in Horsham, PA.

About Oncology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements.

Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures.

We lead where medicine is going and need innovators with an unwavering commitment to results.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

The Senior Director, Customer Engagement-Hematology is accountable for driving integrated engagement and customer strategy across the Hematology portfolio (Darzalex, Tecvayli, Talvey), ensuring that enterprise priorities are translated into differentiated customer engagements that deliver business impact.

This role leads a coordinated deployment across multiple national field-based organizations, including Area Business Specialists (ABS), Thought Leader Liaisons (TLL), and Oncology Clinical Educators (OCE), ensuring a cohesive yet appropriately independent engagement ecosystem.

This includes designing and enabling an orchestrated customer experience where healthcare providers receive the right information, from the right role, at the right time-while maintaining strict separation between promotional and non-promotional activities.

Strategic areas of focus include educating academic hematology and community stakeholders, as well as launch readiness and support when applicable.

This leader plays a critical role in shaping and executing franchise strategy by synthesizing insights, identifying performance drivers and barriers, and shaping...