Service Repair Technician, Flexible Robotics

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Job Function:
Supply Chain Manufacturing

Job Sub Function:
Robotics Service & Repair

Job Category:
Business Enablement/Support

All Job Posting Locations:
Santa Clara, California, United States of America

Job Description:

Employer: Auris Health Inc.

Job Title: Service Repair Technician, Flexible Robotics

Job Code: A011.10118

Job Location: Santa Clara, CA

Job Type: Full-Time

Rate of Pay: $129,792 - $134,792

Job Duties: Service and repair of designated electronic or mechanical products in the most efficient manner and adhere to established quality standards.

Set up and operate Electro-mechanical equipment /fixtures to perform repairs and follow Test Process Instructions to test product functionality; log test data and escalate nonconformances.

Work with the site Engineering, Manufacturing, and Quality teams, including the Complaint department and technical support to determine the root cause of product failures.

Provide detailed symptom descriptions for failures uncovered during functional test and calibration and document in defect management tool.

Perform troubleshooting, test and repair of Robotic Platforms at the subsystem, interface, and component levels and verify corrective actions for test failures.

Assist with documenting test plans, results, conclusions, and traceability with product requirements and design specifications.

Set up and maintain the functionality test station for robotic devices, ensuring all hardware, software, and safety systems are correctly configured and ready for testing.

Support the installation of software and firmware in Electro-Mechanical systems.

Identify and escalate nonconforming products and support root cause investigation alongside manufacturing engineering.

Establish customer satisfaction by delivering excellent repair and support of customer products while maintaining high system uptime.

Support the Quality System and Quality Policy by following procedures/work instructions and creating records to meet the requirements of the Quality Management System.

Maintain inventory, tools, certified test equipment, and items related to the Service Repair Depot.

Provide assistance with failure analysis...