Process Automation Expert - AI Servers Technical Support - Round Rock, TX

Process Automation Expert - AI Servers Technical Support

Join the fastest growing part of Dell's Infrastructure Services organization and help shape the future of AI Server Technical Support.

You will play a key role in building intelligent automations and agentic AI workflows that scale and streamline how we deliver support to our global AI Solutions customers.

Join us as a Process Automation Expert on our AI Support Services team in Round Rock to do the best work of your career and make a profound social impact.

What you'll achieve:

As a Process Automation Expert, you will be part of a team dedicated to delivering best-in-class support to the rapidly growing base of AI Server customers across the globe.

You will design, build, and deploy process automation and agentic solutions that eliminate manual work and accelerate service delivery.

You will work cross-functionally with Service Delivery, Repair Operations, and Engineering with the goal of automating resolution processes.