General Manager

Novo Logistics (3PL)

Position: General Manager

Location: Whitestown, Indiana

Competitive salary based on experience!

Company Description

"The Novo culture has the utmost respect for our team members, families, and the local community.

As a member of Novo, we warmly welcome you and your family to the Novo team.

We empower our team members to advocate for our cultural values of respect, safety, transparency, and continuous improvement.

Our team is proud to work for Novo, and we’re proud to work with them.

Join us in making a difference for our partners."

General Summary:
The General Manager is responsible for managing operational activities of the site(s).

Responsible for all activities regarding
the management of employees, monitoring safety, implementing operational procedures, improving efficiencies, managing
assets and budgets, and any other requests or duties as assigned by the Vice President of Operations or upper-level management.

General Summary:

Reports directly to the VP of Operations or Regional General Manager and plays a key role in overseeing and managing all operations at our multi-client warehouse facility.

This position is responsible for ensuring the efficient, safe, and accurate handling of multiple client inventories while maintaining superior service levels.

Key duties include operational management, client relationship management, team leadership, inventory control, compliance and safety monitoring, performance tracking and reporting, and addressing any additional tasks as assigned by the Regional General Manager or upper-level management.

Operational Management:


* Oversee day-to-day warehouse operations, ensuring timely and accurate receipt, storage, and dispatch of goods for multiple clients.


* Develop and implement efficient workflows to manage diverse client requirements.


* Optimize warehouse layout for space utilization, safety, and efficiency.

Client Relationship Management:


* Serve as the primary point of contact for client representatives, addressing concerns and ensuring service levels are met.


* Provide regular updates to clients on inventory, performance metrics, and compliance.


* Collaborate with clients to forecast needs and align warehouse operations accordingly.

Team Leadership:


* Recruit, train, and supervise warehouse staff, fostering a culture of teamwork and accountability.


* Conduct performance reviews, set goals, and provide coaching to enhance employee skills.


* Ensure adherence to company policies, safety regulations, and industry standards.

Inventory Control:


* Ensure the warehouse maintains accurate inventory records using warehouse management systems (WMS).


* Manage regular cycle count schedules and audits to minimize discrepancies.


* Implement strategies to reduce shrinkage and enhance stock accuracy.

Compliance and Safety:


* Ensure compliance with health, safety, and environmental regulations.


* Conduct regular ...