Day Services Supervisor

Job Title: Day Services Supervisor (non-exempt) Department: Operations Reports To: Residential Manager Date: Jun 19, 2024 Job Summary: Under the direction of the Residential Manager, the Day Services Supervisor is responsible for the daily operations of Pathways to ensure the quality of programming, safety and wellbeing of all individuals served.

The Supervisor is able to delegate responsibilities but understands he/she is responsible for all areas, supervision, personal care, and welfare of individuals served, ensuring all Vista Care policies and procedures are being followed.

Duties/Responsibilities: QUALITY/PROGRAM Responsible for the overall quality of services provided and in implementation of Vista Care mission within their designated location and in partnership with Regional Manager.

Monitor the overall quality of the assigned program(s).

Ensure timely corrective actions when quality problems are identified.

Responsible for assisting in and/or the planning and coordination of daily personal cares, personal hygiene, medical needs, diabetic and nutritional requirements, activities and field trips.

Also, individual support and transportation requirements of the participants at all times while they are under the care and supervision of Vista Care Day Service Programs.

Assist in or develop activities and techniques that can increase the quality of life for all individuals attending.

Required to report all incidents involving aggression, behavioral intervention, medical situations or treatments relating to staff or individuals, any pertinent information to the Residential Manager in a timely manner.

Arrange for staff coverage approved vacations or requested days off Participates in conducting staff meetings with Residential Manager.

Generating reporting/info for Billing and Census on a daily basis Oversee development and execution of the Activity/Outing Calendar ISP development and implementation, along with ensuring proper documentation is completed for all ISP programs and health care tracking for individuals served.

Reviews employee time cards, correcting issues, tracking attendance and addressing employee concerns when necessary.

Update and oversee all information on each individual to keep it up to date.

Create ISP Programs in Therap that align with the goals that have been developed with the team at the annual ISP meeting.

Is responsible for communicating with all members of the team in regards to changes of condition, incidents etc.

for our individuals and ensuring the appropriate documentation is completed in a timely manner.

Work and maintain a flexible schedule, provide direct care and emergency coverage when required for both staffing and routes Initiate and maintain contact with the person served, family and support team members.

Ensure oversight of and active involvement in the development of the Individual Support Plan (ISP) including: Participation in the assessment and transition of referrals to residential programming.

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