Substitute Door Attendant

About Us

Sophisticated design, luxurious amenities, bright lights and breathtaking views are just some descriptions of our hotel.

Who wouldn't want to be part of it? Immerse yourself in Times Square, heart of New York City.

Here at the Renaissance TSQ, we are like a big work family embracing each other and valuing our diversity.

Come join the team to enjoy the grand options offered such as traveling perks, health benefits packages and prosperous retirement plans along with so much more! Let's discuss how to make you part of our team!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Compensation
Salary Range: $18.83 - $25.10 Hourly

Tipped/Service Charge Eligible? Yes

Discretionary Performance Bonus Eligible? No

Overview

The door attendant is the critical first impression of the hotel, and therefore is empowered to create memorable guest experiences.

Essential Duties and Responsibilities


* Open vehicle and hotel doors and greet arriving and departing guests.


* Hail taxis as needed.


* Respond to guest questions and answer information on local attractions, events, and daily activities in the hotel.


* Be aware of V.I.P.

and repeat guests and greet them by name.


* Sweep and mop the floor and outside door area to maintain an organized and clean appearance at the hotel front door daily.


* Maintain knowledge of all Emergency Procedures, including guest related responsibilities and evacuation procedures.

Assist in the event of an emergency.


* Perform check-in and check-out calls, involving luggage handling and the escorting of guests from the front door to the front desk, or vice versa, on a frequent basis.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* High school diploma or equivalent required.


* Hotel experience preferred.


* Must maintain a professional appearance and manner at all times and communicate well with guests.


* Knowledge of the hotel and the city.


* Ability to grasp, lift and/or carry or otherwise move packages, boxes, and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs.

with or without reasonable accommodation.


* Effective verbal and written communication skills.

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehe...