Consumer Insights Manager

About Us: Trilliant Food & Nutrition is a leading manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin.

With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience.

By combining industry-leading talent and cutting-edge equipment, we drive innovation and consistently deliver the highest quality products to our customers--first and fast.

Our brand portfolio includes Victor Allen's®, Dutch Bros® beverages and Nurri™, our better-for-you protein beverage line.

We are passionate about beverages - and about building a team that's just as energized.

We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Our Core Values: Position Overview: The Consumer Insights Manager will serve as a key strategic insights partner to assigned business units, translating consumer understanding into better decisions across brand strategy, innovation, portfolio development, activation, and growth.

The role will also support the development and ongoing operation of the company's Consumer Insights capability, helping establish and maintain consistent research processes, methodologies, vendor partnerships, knowledge management, and learning agendas across the organization.

This is a hands-on role requiring strong research expertise, business curiosity, and the ability to move beyond reporting findings to identify clear implications and recommended actions.

Responsibilities: Build & Optimize Consumer Insights · Develop and improve consumer insights processes, tools, and governance.

· Manage research vendors, budgets, and project prioritization.

· Create learning agendas aligned with business goals.

· Leverage technology and AI to improve research efficiency and impact.

Strategic Business Partnership · Serve as the consumer insights lead for assigned business units.

· Partner with Marketing, Innovation, R&D, Sales, and leadership.

· Identify consumer knowledge gaps and translate business challenges into research plans.

Lead Consumer & Brand Research · Manage qualitative and quantitative research related to: o Consumer needs and behaviors o Segmentation and targeting o Brand positioning and equity o Consumer trends and decision journeys o Messaging, packaging, pricing, and value perception Support Innovation · Lead consumer research throughout the innovation lifecycle, from opportunity identification through post-launch evaluation.

· Provide insights that shape and optimize product, packaging, claims, and pricing decisions.

Drive Actionable Insights · Synthesize research into clear recommendations and business implications.

· Present findings to stakeholders and senior...