Store Assistant - Greenwich

IKEA Greenwich are looking to welcome Store Co-workers to our fantastic store team!

As a Store Co-worker, you'll play a key role in ensuring every customer enjoys a smooth, positive and inspiring shopping experience.

This is a multiskilled role that offers variety and the opportunity to work across different functions and departments throughout the store.

You'll primarily support our Checkouts, Customer Services and Product Quality & Recovery teams, helping customers with purchases, returns and queries, while also ensuring returned and recovered products are processed efficiently and made available for resale wherever possible.

You may also have the opportunity to support other areas of the store, making every day different and rewarding.

If you're passionate about customer service, enjoy working as part of a team and thrive in a fast-paced environment, we'd love to hear from you!

WHAT WE OFFER   

• The Start Date of employment will be 5th October 2026.
• Competitive hourly rate of £14.80 per hour.
 • 12 or 16 Hours working 3-4 days per week, including evenings and 3 in 4 weekends working.
• We can discuss flexibility to match your life and our business needs during the interview.  

WORKING WITH US HAS ITS REWARDS  

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.  

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers. 
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.  
• iBenefits – Rewards & discount portal. 
• Free healthy meal option, salad bar, fruit and hot/cold drinks. 

..as well so much more

 
WHAT YOU'LL NEED TO HAVE   

•  Able to multitask effectively, manage your own workload, and work collaboratively as part of a team. 
• Ability to use your initiative, analyse the shop floor and decide priorities with the customer at the heart of the operation. 
•  Bring a strong customer-first mindset, enjoying varied daily tasks and making customers feel valued. 
•  Retail or customer service experience is helpful, but a proactive, hands-on attitude is just as important. 
•  Confident using computers and technology to support day-to-day tasks. 
• Highly organised and detail-oriented, able to prioritise work and stay composed in a fast-paced environment.

WHAT YOU'LL BE DOING DAY TO DAY

• You will adopt a flexible approach to working, being part of a store team to take responsibility for all areas of the  store.

This will include customer facing roles, such as sales, checkouts, returns, fulfilment and stock replenishing.

You will mainly be based within our Customer Services, Checkouts and Product Quality & Recovery functions.
• You will use the IKEA vision of a better everyday life at home and prioritise the customer experience by interacting with guests and promoting products to align ...