Dispatcher (Install & Service)

Won-Door Corporation is seeking a highly organized and customer-focused Dispatcher to serve as the communication hub between our customers and service/installation team.

In this role, you will coordinate service calls and installation schedules, manage daily technician dispatching, provide proactive customer support, track job progress through completion, and help ensure an exceptional customer experience.

The ideal candidate thrives in a fast-paced environment, communicates effectively, and can successfully balance multiple priorities while maintaining attention to detail.

Previous experience in dispatching, scheduling, customer service, or field service operations is preferred.

Learn more about Won-Door Corporation at www.wondoor.com.Qualifications

Education: High School Diploma or equivalent.

Technical Skills:



* Proficient in Microsoft Office Suite.



* Familiarity with dispatching software and scheduling tools is preferred.

Experience:



* Previous dispatching experience is preferred.



* Background in a customer service-oriented environment preferred.

Skills:



* Excellent verbal and written communication skills for internal and external audiences.



* Strong multitasking ability to manage a fast-paced environment.



* Team-oriented mindset with the ability to collaborate effectively.

Key Competencies



* Customer-focused mindset with the ability to build and maintain relationships.



* Analytical thinking and problem-solving capabilities.



* Team-oriented approach while maintaining the ability to work independently.



* Adaptability in a fast-paced and dynamic environment.

Work Environment

This role operates primarily in an office environment.

Travel Required: No

International Travel Required: No

Equal Employment Opportunity & Diversity Statement

At Won-Door, we are committed to fostering an environment where individual differences are respected and valued.

We embrace diversity and inclusion in every aspect of our organization and encourage all employees to share their perspectives and voice their opinions.

By celebrating diverse backgrounds and perspectives, we strengthen our company and work collaboratively toward achieving our goals.

Won-Door is an equal opportunity employer and adheres to all applicable federal, state, and local laws regarding equal employment and non-discrimination.

It is our policy to ensure equal employment opportunities for all individuals and to strictly prohibit discrimination or harassment based on sex (including gender, gender identity, gender expression, sexual orientation, pregnancy, and childbirth), age, race, national origin, color, disability, religion, genetic information, veteran or military status, and any other characteristics protected by law.

This policy applies to all aspects of employment, including recruitment, hiring, training, promotions, transfers, compensation, termination, and layoffs.

We are dedicated to maintaining a workplace th...