Crisis Counselor/Clinician

POSITIONS ARE AVAILABLE IN CLEVELAND & GASTON COUNTIES.

General Definition: In general, under direct supervision of the immediate supervisor or clinical manger the individual is responsible for providing community/facility based Crisis services that are aimed at the prevention, intervention, and immediate stabilization of Crisis events experienced by MH/DD/SA consumers or consumers experiencing emotional distress in response to a Crisis .

Examples of Crisis services shall include in community Crisis response and Crisis prevention/intervention.

Performance Expectations (Quality and Quantity): Each Clinician will be assigned primary and secondary responsibilities, these assignments may changes at any time depending on the need of the agency/department and at the direction of the supervisor.

1.

Primary Responsibility: Shall demonstrate the use of knowledge/skill/judgment and provide24/7/365 inpatient clinical services that evidence quality, performance, and meet the needs of persons served and other stakeholders.

Performance tasks shall include: Perform screening and evaluation for consumers who are requesting admission/being referred for admission to one of the PCC inpatient services (Facility Based Crisis , Detoxification, SA Residential Treatment, and 23 Hour Observation).

Completing the appropriate steps to process a possible admission (i.e.

staffing with other clinical staff, staffing with medical staff, and contacting MD/NP).

Screenings for admission to one of the inpatient services must be completed using the Mobile Crisis assessment packet, once the consumer has been approved for admission then the screening can be entered under the 24/7 service that the consumer will be engaging in.

o Admission documentation must clearly identify the criteria that the consumer meets as well as the medical necessity for the consumer to receive the requested service.

Once a consumer has been admitted to one of the inpatient programs the clinical staff will continue to work with the consumer in the development of the Person Centered Plan and document progress/lack of progress towards meeting goals/objectives specified in the PCP.

o The following treatment plans, evaluations, and authorizations must be completed for consumers being admitted to the inpatient unit.

Ensuring that appropriate and timely documentation is completed on all consumers is essential to this position: Detoxification (IPRS): Complete enrollment, target population, and diagnosis within the ALPHA MCO system.

Complete PCP and SAR (service authorization request).

Detoxification (Medicaid): Complete PCP and ITR (within the Value Options system).

Facility Based Crisis (IPRS): Complete enrollment, target population, and diagnosis within the ALPHA MCO system.

Complete PCP and SAR (service authorization request) Facility Based Crisis (Medicaid): Complete PCP only.

SA Residential Tx (Medicaid): Complete enrollment, target population, and diagnosis within the ALPHA MCO system.

Complete PCP, ITR, Co...