Lead Technical Program Manager - Office of Chief of Staff

As a Lead Technical Program Manager in the Chief Technology Office, you will serve as a strategic partner within the Chief of Staff team, serving senior leadership within Corporate Technology, while helping drive execution of key business, organizational, and technology priorities.

The role will work across Leadership, Finance & Business Management, Human Resources, Communications, Program Management, Risk & Controls, and other key partners to ensure priorities are well understood, effectively governed, and executed with discipline.
The successful candidate will combine strong business and financial acumen, strategic thinking, operational discipline, executive communication, and the ability to influence across a complex organization.

The role will also play a key part in the day-to-day running of the technology organization, helping translate leadership priorities into measurable outcomes and driving operational excellence across the organization.

Job Roles & Responsibilities



* Partner with Finance and Business Management to provide visibility into financial performance, resource utilization, and key drivers to support leadership strategic decision-making.



* Support workforce planning, governance, resource allocation, capacity, locations, talent priorities, and organizational development in partnership with HR and Finance.



* Establish and manage leadership operating rhythms, including business reviews, leadership meetings, planning sessions, and other key management routines.


* Drive key elements of the "running the business of technology," including organizational metrics, operational hygiene, workforce and location execution, and follow-through against leadership priorities.


* Establish and maintain governance processes and operating mechanisms that promote accountability, transparency, timely decision-making, and effective execution.



* Be able to develop, synthesize and translate complex information into clear insights and recommendations that support effective decision-making inclusive of scorecards and organizational performance analytics.



* Develop and synthesize high-quality executive content, including presentations, leadership materials, talking points, organizational communications, strategic narratives, and decision-support materials in partnership with Communications and Key Stakeholders.



* Build strong relationships across senior leadership and key partners, including Finance, HR, Communications, Program Management, and technology teams.


* Influence across organizational boundaries and drive alignment on shared priorities without relying on direct authority.


* Represent the CTO organization in key meetings, forums, and engagements as appropriate, ensuring leadership priorities are represented and resulting actions are driven to completion.



* Identify and challenge existing ways of working and implement scalable approaches that improve transparency, efficiency, accounta...