Watch Commercial Executive

1.

Support and follow sales and ensure target achievements for Hermès Horloger


* Prepare strategic account plan and sales plan to maximize sales growth for existing key accounts


* Follow up products performances


* Provides analysis and assessments per point of sales (POS) and per customers & identify growth levers


* Set up, coordinate, maximize the promotional activities in POS


* Prepare shop opening /refit


* Maximize sales at all level seizing & creating opportunities

2.

Build up strong relationship with clients and store staff


* Liaison between Stores and Commercial


* Establish a relationship of trust with Hermès local teams and stores staff


* Be fully integrated, actively engaged and proactive with local team


* Maximize sales during institutional Hermès local event


* Provide product including catalogues, communication and training material for store staff


* Support CRM data analysis and clientele development strategy

3.

Animate store and implement Education & Service strategy for Hermès Horloger


* Participate to motivate the sales team to reach their objectives


* Share stores' and national watch' performances with watch sales team and work together on upgraded actions


* Support with VM in coordination with VM team


* Evaluate sales associates watches knowledge, identify needs & set up a strong training development plan to improve sales and service


* Conduct market analysis

4.

Watch Training implementation and follow up


* Taking planning and execution aligned with watch strategy


* Conduct LMH training for stores


* Ensures that training materials and programs are current, accurate, and effective


* Develop and implement training programs based on markets' needs

Requirements & Capabilities:


* Bachelors Degree preferably in Business, Merchandising or other related field


* A minimum of 3-5 years applicable business development experience in retail / fashion / watch & jewelry industry
+ Proactive to seize opportunities and bring new ideas.
o Cool head to successfully face doubts and failures of a métier requiring strong innovative initiatives
o Able to develop and maintain collaborative relationships and foster teamwork with multiple levels/departments/countries.

Retail oriented.
o Proactive, eager to success with a can-do attitude
o Fluent in English and Chinese
o Excellent interpersonal, negotiation, organizational and analytical skills
o Proficient in Microsoft Office is required, especially in Excel and Powerpoint
o Watches sensibility is a plus - fashion sensibility required otherwise
o Able to travel as required