Quality Supervisor

Quality Supervisor

Under direction of the Q uality A ssurance Manager, the Q uality A ssurance Supervisor is responsible for supervising and directing Quality Assurance Technician personnel across all schedules and shifts, while working closely with the Production and the Quality Teams to identify, solve , and prevent issues affecting quality and food safety .

Responsible for assisting the Quality Assurance Manager and the rest of the Vermont Creamery Management Team in the continuous improvement of the quality system for BRC GS , EQMS , and regulatory compliance .

A key position within the Vermont Creamery Quality Assurance Team, the Quality Assurance Supervisor provides expertise and support to the Operations Team and Plant Management Team, fostering a cross departmental food safety, quality, and compliance culture.

Hours: 8am - 5pm Monday - Friday; Shift schedules could include days, nights, weekends, some holidays, hours subject to business needs

Competencies, Skills, and Knowledge



* Must possess strong leadership skills, problem solving skills and decision-making skills



* Strong Microsoft Office, word processing, data entry skills , and statistical analysis skills required



* Must be able to perform mathematical calculation and analysis



* Ability to conduct and interpret lab analysis



* Must be able to handle multiple assignment s



* Must be precise, accurate and well organized



* Must be able to perform in a demanding, fast-paced environment



* Excellent communicator, influencer, and negotiator, to work cross-functionally with multiple departments and leadership levels



* Intelligent, fast-learner, strategic and innovative thinker, agile, and comfortable with continuous change

Required Education and Experience:



* Bachelor's Degree in Food Science , Microbiology or other related fields .



* Knowledge of regulatory requirements for dairy manufacturing is preferred .



* Experience with GFSI audit schemes (BRC GS , SQF, FSSC 22000, etc .

) is required .



* Experience in lab and quality program management required .



* PCQI and HACCP certifications strongly preferred

Essential Functions & Responsibilities:



* Direct and coordinate the activities of the Quality Assurance Technicians including timecard approval



* Assure engagement and completion of all Vermont Creamery proficiency testing for microbiological and analytical testing



* Assure laboratory safety and good laboratory practices



* In conjunction with the Quality Assurance Manager, disposition non-conforming product and equipment in a timely manner



* With the assistance of the Quality Assurance Technicians, react and respond to quality and food safety issues in the production area .

Assist with investigation and incident resolution



* Coordinate, manage and assist in collection of environmental monitoring swabs



* With the assistance of the Quality Assurance Technicians, ...