Field Service Engineer- Specialist Senior Service Representative I

Join our service delivery team as a Specialist Senior Service Representative, where your technical expertise will directly impact customer success.

This role blends hands-on problem-solving with strategic consulting-you'll lead complex maintenance projects, troubleshoot multi-component systems, and help customers achieve optimal performance.

What will you do?


* Provide engineering services and design documentation for service level agreements and projects including corrective and preventive maintenance, preparation of functional design specifications, system and application configuration for DCS/PLC systems from Schneider manufacturing program with particular focus on Foxboro Distributed Control Systems (DCS) andTriconex Safety Systems;


* Provide coordination and installation of control systems, coordinating 3rd parties activities if necessary, working close to Project Manager assuring multiple assigned projects, meet their design schedules and budget metrics;


* Perform Front-end Engineering Design Studies, control system configuration (control & graphics), integration of PLCs and field devices, perform FAT, provide site construction/installation and hot cut-over support, perform SAT, Commissioning, Start-Up;


* Maintenance of DCS and/or ESD and Fire & Gas systems;


* Perform upgrade projects to existing assets;


* Develop and maintain technical knowledge of products and applications by means of self-studying and via active collaboration with different stakeholders;


* Various tasks on customer's site according to local management requirements;


* Available for on-call rotation and other system "call-outs" as required.

What qualifications will make you successful?


* Relevant strong experience


* Education: Master's degree in Electrical Engineering, Automation, Computer Engineering, Mechatronics, or a related technical field.


* Extensive knowledge and practical experience with Foxboro DCS and Triconex Safety Systems are mandatory requirements for this role.


* Strong PC literacy with a high level of proficiency in Windows, MS Office, and common engineering tools.


* Experience with at least one CAD tool, along with SQL and AI technologies, is welcomed.


* Ability to read and understand P&IDs, wiring diagrams, and technical specifications.


* Knowledge of industrial protocols and communication standards (OPC, Modbus, Ethernet/IP, etc.) is an needed.


* Knowledge of least one programing language: C, C#, VBScript, Python, PowerShell, or similar scripting languages.


* Process control: Theory of automation; Practice in Control loop stability and tuning


* Proven ability to build, lead, and develop a small service team is required.


* Open to travel approx.

up to 50%.


* Good English, both written and spoken, is required for this role.


* Customer approach, team spirit and good communication, presentation and collaboration skills.


* Valid driving license ...