Director of Hospital Engagement, RN (PDN)

Position Overview
The Director of Hospital Engagement (Clinical) is a member of our Sales team and works with our referral sources in assisting discharge planners, clients and their families with the transition from facility to home based care.

The Director of Hospital Engagement (Clinical) uses his or her knowledge of state homecare regulations to work with the regional Aveanna Healthcare locations to insure a positive outcome for the clients, families, and case managers.

Essential Job Functions
Meet with case managers daily at assigned hospitals.
Check on status of new and existing patients, ensure patient and/or caregiver knows what to expect while on service.
Create and carry out a specific sales plans and market development plan in with company goals and objectives 
Provide regular feedback to corporate management regarding sales activity and success in market development 
Complete documentation for new patient referrals; Work with branch team to ensure we have all appropriate paperwork to set up a patient on service.
Respond to patient questions and concerns; assess patient needs, status, and tolerance issues, troubleshoot and make recommendations as indicated or requested.
Coordinate efforts with and provide pertinent updates to Payer Relations team throughout patient onboarding process
Interface with physicians, dietitians, and case managers to clarify and manage patients’ clinical needs
Respond and follow up with branch requests, including insurance issues, medical eligibility, and clinical information for authorizations.
Assist with special projects such as specific patient needs in the community, ongoing training requests, hospital discharge process

Requirements

Active RN license in the state of Florida

Must have a valid driver’s license and driving record that meet company standards
Ability and willingness to travel locally

Preferences

Recent NICU, PICU, or pediatric critical care nursing experience preferred

Previous experience at a Children's Hospital strongly preferred

Home Care or Private Duty Nursing experience a plus

Other Skills/Abilities
Must maintain company and employee confidentiality at all times
Must maintain professional boundaries at all times
Ability to remain calm and professional in stressful situations
Attention to detail
Time Management
Effective problem-solving and conflict resolution
Excellent organization and communication skills

Physical Requirements
Must be able to speak, write, read and understand English
Frequent lifting, caring, pushing and pulling of up to 25 pounds
Occasional lifting, caring, pushing and pulling of up to 50 pounds
Prolonged walking, standing, bending, kneeling, reaching, twisting
Must be able to sit and climb stairs
Must have visual and hearing acuity
Frequent lifting and repositioning of patients
Repeated or prolonged standing, bending, kneeling, twisting and occasional ...