Medical Case Worker II (Housing and Linkage Coordinator) N392

Salary Range: $24.33-$35.11 per hour

SUMMARY

The Los Angeles County Department of Homeless Services and Housing (HSH) consolidates our countywide response to homelessness. The driving force behind HSH is increasing accountability and transparency, improving care for people experiencing or at risk of homelessness, and streamlining collaboration with partners including services providers, the County’s 88 cities, and unincorporated areas to deliver high-quality, life-saving care.  Staff schedules are based on business need and may include the option of a hybrid work schedule where employees work remotely and from the office.

The Homeless Prevention Unit (HPU) is a collaborative effort between HSH, California Policy Lab (CPL) and the Department of Mental Health (DMH).

The HPU proactively identifies individuals who are most at risk of homelessness through predictive analytics and provides them with flexible, early interventions to resolve issues that might lead to loss of their housing. HPU is expanding to serve young adults between the ages of 18-24 in need of proactive homelessness prevention resources.

The HPU has significant interactions with several County departments to address challenges navigating service systems and/or to connect or re-connect individuals to services to ensure housing stability; therefore, the ideal candidate will be knowledgeable in mainstream and specific programs and services tailored to young people at risk of or experiencing homelessness while being flexible to meet the changing needs and demands of the program and this population.

The Medical Case Worker II (Housing and Linkage Coordinator) position is a full-time position reporting to the Linkages Program Manager and will serve in a supportive role on the HPU by aiding with housing navigation and retention services to people who are in the process of transitioning between housing placements.

Additionally, this role will support in developing and cultivating relationships with partner agencies and resources across Los Angeles County deemed vital to clients’ housing stability.

The Housing and Linkage Coordinator will work directly with tenants, case management staff, service providers and landlords/property managers to ensure that clients successfully retain their housing over time and provide support with making referrals and warm hand-offs to partnering agencies.

The Housing and Linkage Coordinator may be required to ensure tenant wellbeing and unit habitability by conducting home visits.

The Housing and Linkage Coordinator will collaborate with every case manager creatively to prevent eviction, solve other housing-related issues, and collaborate on linkages for HPU clients.

The Housing and Linkage Coordinator is an excellent verbal and written communicator, problem solver, and analytical thinker with the ability to engage with internal and external stakeholders and understand and respond to their needs in rapidly changing environments.

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