HR Manager - Shared Services

Job Summary:

The HR Manager II is a member of the Allegis Group HR Shared Services department responsible for the overall management and oversight of one or more HR operational teams, which may include HR Records, I-9 Compliance, Employment Screening, and Unemployment.

This role ensures operational excellence, regulatory compliance, and strategic alignment of HR services with the needs of Allegis Group Operating Companies.

The HR Manager II brings a comprehensive understanding of the concepts and principles of various HR operational functions and applies that knowledge to drive process improvement, vendor management, and cross-functional collaboration.

This position involves direct supervision of Team Lead(s) and/or senior individual contributors and indirect oversight of a team of individual contributors.

In-Office Requirement:


* Required in-office presence at least 4 days per week

Responsibilities

Essential Functions:


* Manage the day-to-day operations of one or more HR functional teams, monitoring volume, workflow, data accuracy, and overall quality of work


* Provide direct supervision of HR Team Lead(s) and/or senior individual contributors; provide indirect supervision of a team of individual contributors, including performance management, development, and coaching


* Monitor HR operational policies and procedures to ensure compliance with applicable laws, regulations, and standards; stay current on legislative and regulatory changes and their impact on organizational practices


* Conduct regular reviews and audits of operational processes to identify and mitigate compliance risks


* Provide guidance to Operating Company partners on legislative or compliance updates affecting their business


* Maintain accurate reporting and tracking of data relevant to functional areas for inquiries or audits from regulatory agencies


* Identify and drive best practices, standardization, reporting, and process improvements to deliver operational excellence to Operating Company customers and partners


* Promote awareness of compliance and/or process or policy updates impacting functional areas; offer and conduct training to field partners as needed


* Serve as primary point of contact for internal and external audits related to regulatory requirements or investigations within the functional area


* Serve as escalation point of contact for the team and customers for any issues the Team Lead is unable to resolve


* Manage third-party vendor relationships, including monitoring billing and performance, maintaining partnerships, and holding vendors accountable to pre-determined service level agreements and key performance indicators


* Build and maintain strong working relationships with Operating Company customers and partners; align HR processes and services to the strategic needs of the Operating Companies


* Consult with Operating Companies to provide solutions and improved processes as needed
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