Large Segment Strategy Support Manager

Job Description

If you are a problem solver, strategic thinker, possess analytical skills and have a passion for small businesses then a role as a Large Segment Strategy Support Manager is for you.

As the Large Segment Strategy Support Manager - Vice President in Business Banking you will own and drive the Large Segment strategy across new Large, Large, and Enterprise sub-segments.

You will translate segment priorities into a roadmap and an executable portfolio of initiatives that improve acquisition, primacy, deepening, and retention-while increasing the value of the banker and improving overall segment economics.

In this VP role, you will operate as a strategic leader - identifying opportunities and friction points, shaping solutions, building business cases, defining outcomes and ensuring delivery against OKRs / KPIs through strong governance and executive communication.

This role partners closely with Data & Analytics, Design, Finance, Marketing, SMB CFX, Product, and Consumer & Community Banking Strategy to ensure priorities are aligned, measurable, and delivered with strong governance and executive-ready communication.

You will also manage a team of Associates responsible for sub-segment strategy and related product/service strategy support.

Job Responsibilities


* Own L1 Large Segment strategy across sub-segments (New Large, Large, Enterprise), ensuring clear priorities, strategic direction, and alignment to business objectives and OKRs.


* Translate strategy into a sub-segment roadmap driving prioritization, sequencing, dependency management, milestones, and clear strategy to execution handoffs.


* Lead cross-functional execution from strategy to delivery, to deliver measurable gains in acquisition, primacy, retention, and product deepening; align partners and hold a strong operating cadence from plan to launch to optimization.


* Identify issues and high-impact opportunities using structured problem-solving, design solutions across priority themes and quantify impact and feasibility.


* Develop business cases and initiative briefs that define the "why," "what," and "how" including value hypotheses, investment trade-offs, risk considerations, and expected financial/customer outcomes.


* Monitor results and diagnose friction points, adjusting approach via test-and-learn initiatives; translate client and banker needs into clear product requirements and prioritization to improve product performance.


* Drive executive-ready governance and communication, including executive updates with performance insights, progress vs.

plan, risks, decisions required, and recommended next actions; ensure outcome definitions per initiative are clear and tracked.

Required qualifications, capabilities, and skills


* Bachelor's degree or equivalent relevant work experience.


* 7+ years of experience in strategy, business banking, commercial banking, consulting, product strategy, and/or program leadership (or equivalen...