OEM Product Manager

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Manages and defines the product(s), solution(s) and/or service(s) assigned and drives their business performance across the whole product lifecycle.
This role owns the NAM OEM service portfolio - the vendor-sourced equipment and services Siemens Healthineers sells, contracts, and stands behind but does not manufacture, including chillers, injectors, power and UPS systems, mobile trailers, and related accessory equipment.

The OEM Product Manager is accountable for the lifecycle strategy and business performance of this portfolio: defining the offering, supporting negotiation and governance of vendor agreements, setting pricing and escalation strategy, protecting margin, and ensuring the right cross-functional processes are in place so the installed base receives the services customers are paying for.

Reporting directly to the VP of Product Management, this individual serves as the portfolio owner and escalation point for OEM coverage across the US zones, bringing structure, financial discipline, and a consistent customer experience to a portfolio that spans many vendors and thousands of functional locations while partnering with Operations, S2P, Procurement, and other execution teams for day-to-day operational delivery.

Key Responsibilities

Portfolio Ownership & Business Performance


* Manage the OEM portfolio with full responsibility for results - revenue, cost, margin, mix, contract capture, and renewal performance against plan


* Define customer and market requirements, growth and profit strategies, business planning, and portfolio road mapping for all OEM offerings


* Drive business performance across the lifecycle in cooperation with partners across the full process chain (PLM / SCM / CRM), with clear separation between product management accountability, process governance, and operational execution


* Build the business case for new OEM offerings, coverage models, and replacement or expansion programs, with clear financial justification and recommendation

Vendor Management & Agreements


* Own the commercial relationship with OEM service vendors, including agreement negotiation, amendments, renewals, scope of work, and service level definition


* Lead joint business reviews with strategic vendors covering installed base and data integrity, warranty vs.

contract vs.

T&M process, operational performance, escalations, and areas of focus


* Build and maintain vendor scorecards; hold vendors accountable to contracted deliverables and escalate performance gaps with supporting evidence


* Define business requirements and governance for vend...