Production Supervisor - First Shift

Get to know us:  NOVO Health Services offers linen management solutions to the healthcare industry.

NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs.

NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system.

NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

NOVO Health Services is seeking a hands-on Production Supervisor to lead daily plant operations and drive performance across safety, quality, productivity, and employee engagement.

This role is responsible for overseeing a team of 20–60 production associates (including full-time and temporary staff), ensuring efficient workflow, regulatory compliance, and consistent service delivery to our healthcare partners.

The ideal candidate is a strong floor leader who thrives in a fast-paced environment, develops teams, and drives operational excellence.

Key Responsibilities

Operations & Production


* Lead daily production operations to meet safety, quality, delivery, and cost objectives


* Schedule staffing to meet production demands and optimize labor efficiency


* Oversee soil sorting, washing, drying, and finishing processes to ensure productivity and compliance


* Monitor equipment performance (CBWs, dryers, washer/extractors) to maintain optimal workflow and throughput


* Partner with chemical and maintenance teams to ensure proper formulas, equipment function, and processing efficiency


* Identify and proactively address bottlenecks and operational challenges

Leadership & Team Development


* Supervise, coach, and develop production associates to drive engagement and accountability


* Train employees on equipment operation, safety protocols, and standard work procedures


* Foster a positive, team-oriented culture with open communication and strong employee relations


* Provide performance feedback and support continuous development of team members

Safety & Compliance


* Enforce all safety policies and procedures in alignment with OSHA and NOVO standards


* Lead safety meetings and promote a strong safety-first culture


* Identify hazards and implement corrective actions to ensure a safe work environment


* Ensure proper use and maintenance of all equipment

Quality & Performance


* Uphold quality standards to meet customer and regulatory requirements


* Track and analyze production, safety, and labor metrics


* Maintain accurate records for productivity, attendance, incidents, and corrective actions


* Support audits, compliance initiatives, and continuous improvement efforts

Administrative & Support Functions


* Prepare schedules, reports, and operational documentation
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