Associate Field Service Engineer - Mobile, Alabama

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We don’t just build technology.

We build hope for everyone dealing with Cancer.

Elekta is shaping the standard of care, together with healthcare providers, by developing precision radiation medicine that brings advanced radiotherapy into routine clinical practice.

Our solutions support consistent, efficient and personalized care, addressing evolving patient needs.

Through adaptive radiotherapy, precision treatment delivery and integrated workflows, Elekta supports care teams across a range of clinical settings.

Each year more than 2 million patients are treated using Elekta solutions across over 130 countries.

Elekta is headquartered in Stockholm, Sweden, with over 4,000 employees and offices in more than 40 countries.

The company is listed on Nasdaq Stockholm.

For more information, visit elekta.com.

Description

The Field Service Engineer must be customer focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements.

This position warrants the highest level of professional representation between the customer and the company in all aspects of the customer relations.

It also warrants the undivided support of projects, programs, and policies established by the company.

Responsibilities

RESPONSIBILITIES - (Using e.g.

bullet points, identify the detailed aspects and specific responsibilities of the role)
• Able to complete all Technician Responsibilities with 100% accuracy.
• Independently perform routine troubleshooting and repairs on the designated modality with an
80% success rate of diagnosing the problem while working within the escalation procedure.
• Perform routine calibrations and preventative maintenance on their designated modality and
secondary modality.
• Perform installations with assistance, on designated and secondary modality.
• Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances.

The confined areas have potential hand/arm ‘traps.’ Depth perception is critical.
• Work safely on Elekta’s full range of products including medical devices producing high-energy
ionizing radiation.
• Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams.
• Instruct customers and staff in proper use of the equipment.
• Assist Sales/Customer Service with technical advice.
• Stay current on all new products.
• Submit timely and accurately; service reports, timesheets, expense reports, film badges and other paperwork as assigned.
• Parts inventory management (Part sales where applicable).
• Provide product feedback to home office.
• Maintain all company-leased equipment, including company automobile, parts, and tools.
• Perform other related duties as assigned or requested.
• ...