Transport Apprentice - Bristol

 Who is DHL Global Forwarding?

DHL Global Forwarding (DGF) is part of the DHL Group.

While the DHL Group employs more than 580,000 people globally, DGF has around 31,000 freight forwarding experts in more than 190 countries around the world, with around 1,000 of us based in the UK across 15 Sites. As the experts in Freight Forwarding since 1815, we are the global specialists in Air, Ocean and Rail Freight. 

 

You name it, we’ve shipped it - from brown bears to aircraft engines, to lifesaving medicines and luxury cars! We are also proud to partner with some of the well-known global sporting series, movie franchises and music tours.

 

Our people are at the heart of what we do, and we’re committed to helping our Forwarders to realise their full potential, supported by our own development journey - Certified International Forwarder (CIF). 

 

Our Values 

Every day we are guided by our values: Passion, Entrepreneurship, Excellence and Teamwork.

We are extremely passionate about our people and what we do, which is why DHL Global Forwarding is recognised as a Top Employer and a Great Place to Work, because we are specialists in providing Excellence, Simply Delivered. 

 

In addition to our values, we promote an open and honest feedback culture based on Respect & Results, whereby our employees embrace diversity, equity, inclusion and belonging, while ensuring that we never compromise our integrity and compliance.

 

Key Responsibilities:


* Learning transport planning and vehicle routing


* Raising customer bookings


* Supporting the Transport Manager with vehicle servicing and maintenance scheduling


* Logging and reporting operational issues


* Briefing drivers at the start of the day and conducting debriefs at the end of the shift


* Assisting the customer service team with queries


* Developing an understanding of Transport Operator Licensing


* Developing an understanding of tachograph regulations


* Learning about dangerous goods handling requirements


* Developing professional email etiquette


* Building strong problem-solving skills


* Gaining experience across multiple internal and external systems


* Understanding health & safety responsibilities


* Awareness of aviation cargo security requirements and supporting the Security Manager


* Spending time with drivers to gain insight into their roles and the challenges within road transport


* Visiting customers


* Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g.

anti-corruption


* Contribute to the First Choice continuous improvement program

 

Skills and Experience: 


* Clear and concise communication skills (written and spoken) 


* Ability to follow processes  


* Ability to support a culture of continuous improvement  


* Inter-personal skills - Influencing, communication, relationship management, cultural awaren...