Branch Billing Team Lead

Job Overview: This position is primarily responsible for supporting billing team for efficiency and accuracy in the accounts payable/accounts receivable management system.

Communicating with team members and other departments, providing clarifications, resolving issues, and assisting in creating and streamline billing processes.

Key Accountabilities:


* Support team on a day-to-day basis ensuring timely and accurate billing/invoicing.


* Organize, assign, delegate, and coordinate the billing team workload to ensure accuracy while meeting objectives and deadlines.


* Monitor reports and perform internal audits to validate billing accuracy and completeness.


* Monitor credit/rebill percentages and work with branch locations to identify root cause.

Partner with branch location to reduce non-response time for credit disputes from the customer.


* Continuously work with supervisor and manager to improve billing policies, procedures and guidelines based on analysis of root cause and corrective actions for billing issues.


* Provide feedback to supervisor and manager regarding employee performance and development.


* Continuously promote a positive working environment and improve employee morale.


* Manage cross-training within the team and ensure documentation is saved in a central location.


* Participate and/or lead projects as assigned.



* Perform semi-annual review for branch billers.

Role Responsibilities:


* Review billing reports and assist team with timely billing.


* Review billing for accuracy.


* Ensure cross training is completed.


* Maintain billing for assigned accounts.


* Consult with management regarding any billing delays.


* Take leadership role or offer participation in assigned projects to advance the mission of the organization.


* Other duties as assigned.

Individual Skills & Competencies:


* Strong computer skills, with advanced skills in Excel.


* Ability to research and problem-solve.


* Strong attention to detail to provide quality service with accuracy.


* Excellent communication skills, both verbal and written.


* Demonstrate ability to interact effectively with individuals at various levels in the organization.


* Demonstrate strong time management and organizational skills.


* Ability to take initiative and have a sense of urgency for time sensitive materials.


* Ability to work cohesively within a team environment.

Benefits:

Loomis offers one of the most comprehensive employee benefit packages in the industry, which includes:


* Vacation and Sick Time (PTO) as well as Paid Holidays


* Health & Dental Insurance


* Vision Insurance


* 401(k) Plan


* Basic Life Insurance Plan


* Voluntary Life Insurance Plan


* Flexible Spending and Health Savings Account


* Dependent Care Account


* Industry-leading Training and Development

Loomis is an Equal Opportunity Employer and Drug Free Wo...