Service Advisor

Automotive Service Advisor Principle Hyundai Boerne Top Performers Earn Well Into Six Figures Build a Career Where Your Effort Determines Your Income At Principle Hyundai Boerne, we're looking for motivated, customer-focused professionals who want more than just a job, they want a career with unlimited earning potential, growth opportunities, and a company that invests in their success.

Whether you have automotive sales experience or come from retail, hospitality, banking, wireless sales, customer service, or another relationship-focused industry, we provide the training, tools, and leadership support to help you thrive.

If you're competitive, driven, and enjoy helping people make important life decisions, we'd love to meet you.

Why Join Principle Hyundai Boerne? Unlimited Income Potential Top performers consistently earn well into six figuresPerformance-driven compensation with no cap on earnings Work-Life Balance Closed on SundaysAdditional day off during the weekFive-day workweek Comprehensive Benefits Medical, Dental & Vision Insurance401(k) Retirement PlanPaid Vacation & HolidaysEmployee Vehicle Purchase & Service DiscountsMaternity LeaveSwag Stipend Career Growth & Leadership Development We believe in promoting from within.

Through ongoing development and Stagen Leadership programs, you'll have opportunities to grow into leadership and management positions.

What You'll Do Build lasting relationships with customers by delivering an exceptional service experience from vehicle check-in through delivery.Listen to customers' concerns, accurately identify their service needs, and recommend appropriate maintenance and repair solutions.Clearly explain recommended services, timelines, pricing, and repair processes to help customers make informed decisions.Serve as the primary point of contact throughout the service visit, providing timely updates and proactive communication.Coordinate with technicians to ensure repairs are completed accurately, efficiently, and on schedule.Schedule service appointments and effectively manage repair orders to maximize shop productivity and customer satisfaction.Follow up with customers after service to ensure complete satisfaction and encourage future business.Maintain accurate customer records and repair order documentation within dealership management systems.Meet or exceed departmental goals related to customer satisfaction, sales, repair order growth, and retention.Stay current on Hyundai maintenance recommendations, warranty policies, service campaigns, and product updates.Collaborate with Service, Parts, and Sales teams to create a seamless ownership experience for every guest.

What We're Looking For A positive attitude and passion for delivering exceptional customer service.Strong communication and relationship-building skills with the ability to explain technical information in an easy-to-understand manner.A customer-first mindset with excellent problem-solving and conflict resolution abilities.Self-motiva...